When a small team outgrows the spreadsheet
The signs a small team has outgrown running sales and customers from a spreadsheet, and what to look for in a CRM, whichever one you choose. (4 minute read)
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Plain answers to the questions small businesses ask us about CRMs and getting software built.
Running your business on a CRM
What is plus email addressing?
Plus addressing gives you unlimited email addresses that all land in one mailbox. How it works in Gmail, Outlook and Microsoft 365, and how to use it. (2 minute read)
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Bespoke CRM or off the shelf?
The trade-offs between building a bespoke CRM and buying an off-the-shelf one, from a UK software house that does both. (4 minute read)
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Do you need an app, or would a web application do?
When a web application that works well on a phone is enough, when a business really needs an app, and how to tell, with examples from systems we have built. (4 minute read)
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How much does bespoke software cost in the UK?
What drives the cost of bespoke software for a UK small business, why two similar systems can cost very different amounts, and how to keep the price down. (5 minute read)
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What is 2FA and why does it matter?
What two-factor authentication is, why every business system holding personal data should use it, and where to switch it on in common tools. (3 minute read)
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Software developer or solution architect?
What a software developer does, what a solution architect does, and why a software project needs both. (3 minute read)
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Walking the Edale Skyline for OSCAR's
In May 2024 Paul and James walked the Edale Skyline for OSCAR's Paediatric Brain Tumour Charity, ten years after Oscar Hughes died aged 9. (1 minute read)
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