IceBubble CRM

A CRM for small teams who sell the work and then do it

Sales, jobs, payments, email and support in one system, supported by the people who wrote it.

IceBubble CRM on a desktop monitor, showing a job plan

What it replaces

Most small teams lose hours every week moving between apps that do not talk to each other.

Before

  • Sales in one app, invoices in another
  • Customer emails lost in personal inboxes
  • Holidays, time and expenses in spreadsheets
  • Marketing tools that do not talk to your CRM

With IceBubble CRM

  • One CRM for pipeline, quotes and jobs
  • Payments by Stripe, invoices straight to your accounts package
  • Helpdesk and inbound email on the job itself
  • Email marketing with customer preferences built in

What is in IceBubble CRM

Real screens from the CRM, with demo data. Every part works with every other part, so nothing is typed twice.

A CRM sales pipeline with deals as cards across each stage and totals at the top

Sales pipeline

Deals as cards by stage, quotes and deposits from the deal, and won work that turns into jobs.

More on sales pipeline
The planning board showing a week of jobs booked to four engineers, with days on leave marked

Job management

Book the right person on the planning board, run the job from the app on site, and turn the hours into the invoice.

More on job management
Delivery plan Gantt chart showing every job in a roofing project, with progress and a today line

Delivery managementNew

Win the deal and the plan builds itself, with every job on one Gantt and the knock-on of any change shown first.

More on delivery management
The call screen with the call queue, the contact's details and script, and one-click call outcomes

Campaigns and calling

Plan a campaign, work the call list, log outcomes in a click and see meetings booked as they happen.

More on campaigns and calling
The landing page editor, with blocks on the left and a branded page being edited

Landing pages and email

Campaign pages, emails and surveys in your own brand, built from blocks, with no web designer needed.

More on landing pages and email
The survey builder with a plain English description of a roof inspection ready to generate with AI

Surveys and field teams

Describe the form in plain English and AI builds the first draft, with questions, photos, signatures and rules.

More on surveys and field teams
The team absence view showing each person's allowance, days taken, booked, accrued and remaining

Team and absence

Holidays and sickness booked once, approved in a click, and shown on the planning board.

More on team and absence
The report builder with a sales pipeline section of charts, and the settings for the selected chart open alongside

Reports and AI summaries

Build your own reports and dashboards, and start each day with an AI summary of sales, jobs and support.

More on reports and AI summaries

Built with field marketing agencies

Survey allocation, rep messaging, quality control and client portals came from running field marketing work. Mirror Marketing and Magic Briefcase both run on IceBubble CRM.

Survey booking screen listing store visits to allocate, with the selected rep's completed visits and quality pass rate

IceBubble CRM for field marketing

From the client's brief to the Friday report, with reps working offline in store and brands logging in to see their own results.

See the CRM for field marketing

Works with what you already use

Your accounts

Xero, QuickBooks Online, Sage and FreeAgent, so invoices raised in the CRM go across to your accounts.

Card payments

Take deposits and payments by card with Stripe, straight from a quote.

Your AI assistant

An assistant inside the CRM that answers from your own records, and an MCP connection so Claude or ChatGPT can read and update the CRM within the permissions you set.

About the assistant

Moving from another CRM

Bring your clients, contacts and history across from HubSpot, Zoho or spreadsheets. We help with the move.

How the move works

Simple pricing

Two plans for the whole CRM, support included in both.

Core
£65/user/month
Founders' price £50 until the end of February 2027. Plus VAT, from three users. Every feature except the AI ones.
With Assistant
£85/user/month
Founders' price £65 until the end of February 2027. Everything in Core plus the assistant panel, AI summaries, the AI survey builder and your own Claude or ChatGPT connected.

Founders' offer These prices are available until the end of February 2027.

What is included, set-up and contract terms

What our clients say

5 on Google from 12 reviews

We haven't looked back

We moved Magic Briefcase onto IceBubble CRM in August and haven't looked back. Briefs, surveys, our field team and client reporting are all in one place, and our clients log in to see their own results. Paul's team know field marketing, so when we need something changing, it gets done.
Sophia Webber, Director, Magic Briefcase

Significantly boosted company productivity

The team at IceBubble worked quickly to understand our needs, and the result is an easy to use ordering platform, that has increased customer orders and significantly boosted company productivity.
Chris Highton, Managing Director, CJ Fresh Foods

They become invested in your project

Other developers develop exactly what you tell them to develop. IceBubble do so much more than that. They become invested in your project and bring ideas to the table.
Matthew Look, Managing Director, Dura Performance

Frequently asked questions

Can we bring our data from our old CRM?

Yes. There are direct imports from HubSpot and Zoho, and Excel or CSV for anything else, and we help you move across. See moving from another CRM.

Does it work on phones?

Yes. The CRM runs in the browser on any device, and field teams have their own app for iPhone, Android and Windows, which works offline.

Can it be shaped to how we work?

Yes. Roles, menus, survey forms and job plans are set up to suit you, and because we are a software house, we can build what is missing.

Who supports it?

The team that builds it, based near Doncaster in South Yorkshire.

What does it cost?

From £65 per user per month plus VAT, from three users, everything included; £85 with the AI assistant. See pricing for the details and the Founders' offer.

See IceBubble CRM working

Book a demo and we'll walk you through the CRM with examples from your kind of business, and answer your questions.

Prefer not to book online? Call 07766 120568 or email hello@icebubble.co.uk.